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Світ Очей
Їхала в 9 вагоні поїзд 780.У вагоні тепло, чисто сучасний. Провідники привітні та професійні. Спокійний якісний сервіс. Railway ticket on train 780П Sumy - Kyiv-Pas
780П: Kyiv-Pas — Sumy 4.51
$100
Наталка
Дякую за перевезення!! Поїзд з м'якими полицями,тепло,чисто, наче все добре. Приемний провідник,чисті туалети. Railway ticket on train 017О Uzhhorod - Kyiv-Pas
017О: Kyiv-Pas — Uzhhorod 4.51
$100
Олеся
Їхали Київ - Рахів 25.03.2023, 7 вагон. Провідник чудовий, дітям у вагоні роздали розфарбовки🥰 Все чудово, дякуємо🇺🇦 Railway ticket on train 055К Rakhiv - Kyiv-Pas
055К: Kyiv-Pas — Rakhiv 51
$100
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FAQ
When do train tickets go on sale?
Ticket sales open, depending on the direction, 10 or 20 days before departure, at 8 a.m.
How to pay for a train ticket?
Payment is made online by VISA / MASTERCARD / MAESTRO bank cards. And also Google Pay and Apple Pay.
The banking transaction is carried out by a payment gateway certified by the PCI DSS international standard. All data is protected by an SSL certificate, which makes the payment completely safe.
The banking transaction is carried out by a payment gateway certified by the PCI DSS international standard. All data is protected by an SSL certificate, which makes the payment completely safe.
Authorization and synchronization
You can enter the account or synchronize the account with a previously created profile by specifying the last name and the last 4 digits of the payment card.
Importantly! When paying with Google Pay or Apple Pay, you must enter your virtual card number, which you can find on your device, for authorization. To find the virtual card number when paying with Apple Pay, click on your phone or tablet:
«Settings» ➤ «Wallet Apple Pay» ➤ «Info» ➤ «Device account number».
To find the virtual card number when paying with Google Pay — click on your phone or tablet:
Wallet ➤ click on the card ➤ click on the three dots in the upper right ➤ «Virtual account number».
Importantly! When paying with Google Pay or Apple Pay, you must enter your virtual card number, which you can find on your device, for authorization. To find the virtual card number when paying with Apple Pay, click on your phone or tablet:
«Settings» ➤ «Wallet Apple Pay» ➤ «Info» ➤ «Device account number».
To find the virtual card number when paying with Google Pay — click on your phone or tablet:
Wallet ➤ click on the card ➤ click on the three dots in the upper right ➤ «Virtual account number».
What documents are required to board the train?
When boarding the train, the passenger must present a ticket and a document confirming his identity: passport, international passport, driver's license, or other.
Can I board the train at another station?
The passenger has the right to board the train at an intermediate station along the route of the train and has the right to occupy the seat specified in the travel document.
Rules of transportation of animals Ukrzaliznytsia
Transportation of animals is carried out in the presence of a veterinary document and a service ticket for the transportation of an animal, which can be purchased by selecting «animals, birds» under the passenger's data field, in the «Additional» menu, subject to compliance with all transportation regulations.
How to change (reissue) a Ukrzaliznytsia ticket?
After payment, the tickets cannot be changed or exchanged, it is impossible to change the data in the document. If there is an error in writing the surname and first name, up to three typos are allowed in the ticket.
How to understand the upper or lower place?
In sleeping cars, seats are numbered oddly (1, 3, 5) — lower, even (2, 4, 6) — upper. Exceptions are international trains, seats in them are numbered as follows — the upper ones end with 5/6 (15, 16, 25, 26..), the lower ones with 1/2 (11, 12, 21, 22..)
How to buy an electronic train ticket?
The tickets you receive after paying on the website are full-fledged travel documents that give you the right to travel on Ukrzaliznytsia trains. There are 2 types of tickets: electronic and with delayed printing.
An electronic ticket is a document that does not need to be exchanged at the ticket office. It is necessary to immediately board the train car with it.
A ticket for delayed printing must be exchanged at the station ticket office. This can be done without identity documents.
An electronic ticket is a document that does not need to be exchanged at the ticket office. It is necessary to immediately board the train car with it.
A ticket for delayed printing must be exchanged at the station ticket office. This can be done without identity documents.
After payment
You will receive tickets to the specified mail and phone number. If you did not specify your email address and phone number, tickets will be available in the Cabinet, which is created automatically, after payment.
How to print an electronic train ticket?
It is not necessary to print tickets. You can show the ticket in our app, from your Cabinet on the website, from the mail or with a picture from a smartphone. The main thing is that the QR code is clear for the conductor to read the ticket.
How to travel by train with a child?
- up to 6 years old (in international trains on the territory of Ukraine up to 5 years old) children travel free of charge without providing a separate seat. The ticket is not issued. To board the train, you must present the original birth certificate of the child. When traveling with 2 children under the age of 6 (5 on international trains) per adult passenger, a ticket for a separate seat must be purchased for the second child;
- from 6 to 14 years old (on international trains from 5 to 10 years old) a child ticket is issued with a discount of up to 25%;
- from 14 years old (on international trains from 10 years old), a document is issued at full cost.
- from 6 to 14 years old (on international trains from 5 to 10 years old) a child ticket is issued with a discount of up to 25%;
- from 14 years old (on international trains from 10 years old), a document is issued at full cost.
How much luggage can you take on the train?
Each passenger has the right to carry hand luggage in the carriage with him free of charge
up to 50 kg. 36 kg (the sum of three measurements does not exceed 200 cm) — free of charge,
Another 14 kg of additional baggage can be paid for additionally by selecting «excess» under the passenger data field in the «Additional» menu.
up to 50 kg. 36 kg (the sum of three measurements does not exceed 200 cm) — free of charge,
Another 14 kg of additional baggage can be paid for additionally by selecting «excess» under the passenger data field in the «Additional» menu.
How to buy a bed on the train?
It can be purchased only when buying a ticket or before boarding at the ticket office. It is forbidden to use a mattress, pillow and blanket without paying for linen.
How to return a train ticket?
You can return the ticket in your personal account. When returning a ticket at the initiative of the passenger, a commission is always withheld, the amount is displayed on the screen until the return is confirmed.
When canceling a flight, it is necessary to contact the ticket office to write a claim statement and reimburse the full cost of the ticket.
When canceling a flight, it is necessary to contact the ticket office to write a claim statement and reimburse the full cost of the ticket.
When do train tickets go on sale?
Ticket sales open, depending on the direction, 10 or 20 days before departure, at 8 a.m.
How to buy an electronic train ticket?
The tickets you receive after paying on the website are full-fledged travel documents that give you the right to travel on Ukrzaliznytsia trains. There are 2 types of tickets: electronic and with delayed printing.
An electronic ticket is a document that does not need to be exchanged at the ticket office. It is necessary to immediately board the train car with it.
A ticket for delayed printing must be exchanged at the station ticket office. This can be done without identity documents.
An electronic ticket is a document that does not need to be exchanged at the ticket office. It is necessary to immediately board the train car with it.
A ticket for delayed printing must be exchanged at the station ticket office. This can be done without identity documents.
How to pay for a train ticket?
Payment is made online by VISA / MASTERCARD / MAESTRO bank cards. And also Google Pay and Apple Pay.
The banking transaction is carried out by a payment gateway certified by the PCI DSS international standard. All data is protected by an SSL certificate, which makes the payment completely safe.
The banking transaction is carried out by a payment gateway certified by the PCI DSS international standard. All data is protected by an SSL certificate, which makes the payment completely safe.
After payment
You will receive tickets to the specified mail and phone number. If you did not specify your email address and phone number, tickets will be available in the Cabinet, which is created automatically, after payment.
Authorization and synchronization
You can enter the account or synchronize the account with a previously created profile by specifying the last name and the last 4 digits of the payment card.
Importantly! When paying with Google Pay or Apple Pay, you must enter your virtual card number, which you can find on your device, for authorization. To find the virtual card number when paying with Apple Pay, click on your phone or tablet:
«Settings» ➤ «Wallet Apple Pay» ➤ «Info» ➤ «Device account number».
To find the virtual card number when paying with Google Pay — click on your phone or tablet:
Wallet ➤ click on the card ➤ click on the three dots in the upper right ➤ «Virtual account number».
Importantly! When paying with Google Pay or Apple Pay, you must enter your virtual card number, which you can find on your device, for authorization. To find the virtual card number when paying with Apple Pay, click on your phone or tablet:
«Settings» ➤ «Wallet Apple Pay» ➤ «Info» ➤ «Device account number».
To find the virtual card number when paying with Google Pay — click on your phone or tablet:
Wallet ➤ click on the card ➤ click on the three dots in the upper right ➤ «Virtual account number».
How to print an electronic train ticket?
It is not necessary to print tickets. You can show the ticket in our app, from your Cabinet on the website, from the mail or with a picture from a smartphone. The main thing is that the QR code is clear for the conductor to read the ticket.
What documents are required to board the train?
When boarding the train, the passenger must present a ticket and a document confirming his identity: passport, international passport, driver's license, or other.
How to travel by train with a child?
- up to 6 years old (in international trains on the territory of Ukraine up to 5 years old) children travel free of charge without providing a separate seat. The ticket is not issued. To board the train, you must present the original birth certificate of the child. When traveling with 2 children under the age of 6 (5 on international trains) per adult passenger, a ticket for a separate seat must be purchased for the second child;
- from 6 to 14 years old (on international trains from 5 to 10 years old) a child ticket is issued with a discount of up to 25%;
- from 14 years old (on international trains from 10 years old), a document is issued at full cost.
- from 6 to 14 years old (on international trains from 5 to 10 years old) a child ticket is issued with a discount of up to 25%;
- from 14 years old (on international trains from 10 years old), a document is issued at full cost.
Can I board the train at another station?
The passenger has the right to board the train at an intermediate station along the route of the train and has the right to occupy the seat specified in the travel document.
How much luggage can you take on the train?
Each passenger has the right to carry hand luggage in the carriage with him free of charge
up to 50 kg. 36 kg (the sum of three measurements does not exceed 200 cm) — free of charge,
Another 14 kg of additional baggage can be paid for additionally by selecting «excess» under the passenger data field in the «Additional» menu.
up to 50 kg. 36 kg (the sum of three measurements does not exceed 200 cm) — free of charge,
Another 14 kg of additional baggage can be paid for additionally by selecting «excess» under the passenger data field in the «Additional» menu.
Rules of transportation of animals Ukrzaliznytsia
Transportation of animals is carried out in the presence of a veterinary document and a service ticket for the transportation of an animal, which can be purchased by selecting «animals, birds» under the passenger's data field, in the «Additional» menu, subject to compliance with all transportation regulations.
How to buy a bed on the train?
It can be purchased only when buying a ticket or before boarding at the ticket office. It is forbidden to use a mattress, pillow and blanket without paying for linen.
How to change (reissue) a Ukrzaliznytsia ticket?
After payment, the tickets cannot be changed or exchanged, it is impossible to change the data in the document. If there is an error in writing the surname and first name, up to three typos are allowed in the ticket.
How to return a train ticket?
You can return the ticket in your personal account. When returning a ticket at the initiative of the passenger, a commission is always withheld, the amount is displayed on the screen until the return is confirmed.
When canceling a flight, it is necessary to contact the ticket office to write a claim statement and reimburse the full cost of the ticket.
When canceling a flight, it is necessary to contact the ticket office to write a claim statement and reimburse the full cost of the ticket.
How to understand the upper or lower place?
In sleeping cars, seats are numbered oddly (1, 3, 5) — lower, even (2, 4, 6) — upper. Exceptions are international trains, seats in them are numbered as follows — the upper ones end with 5/6 (15, 16, 25, 26..), the lower ones with 1/2 (11, 12, 21, 22..)
