About us
Proizd.ua is a ticket sales service. The service was created for the comfortable purchase of train, bus and plane tickets. You can quickly select the route and pay easily from any device: smartphone, tablet, computer.
It’s easy to buy tickets for proizd.ua!
Services
You can buy tickets on proizd.ua in a few minutes
●Trains: all routes of “Ukrzaliznytsia” trains●Buses: the largest selection of tickets in Ukraine and Europe
●Aircraft: unified search for low-cost airlines and scheduled flights
You can buy tickets on proizd.ua in a few minutes
Service functionality
● create an account automatically after paying for the ticket
● 1-click payment, Apple Pay, Google Pay
● add tickets to Apple Wallet
● ticket refund in 3 clicks
● honest reviews of passengers about each train
● train rating based on passenger voting
● viber/sms message with ticket number
● 1-click payment, Apple Pay, Google Pay
● add tickets to Apple Wallet
● ticket refund in 3 clicks
● honest reviews of passengers about each train
● train rating based on passenger voting
● viber/sms message with ticket number
The target audience
● Women 55%, Men 45%
● Age 20-45 years old, core 25-34 years old
● 25 professional specialists on the staff
● 5% ticket sales market
● Age 20-45 years old, core 25-34 years old
We have been working since December 21, 2014. For 6 years, our team has achieved convincing results of customer confidence:
● 3,300,000 tickets sold● 25 professional specialists on the staff
● 5% ticket sales market
Consumer audience
Country of service users, TOP-3
● Ukraine - 93%● Poland - 2%
● Germany - 1%
City of service users, TOP-3
● Kyiv - 40%● Dnipro - 5%
● Kharkiv - 5%
Consumer analytics
70%
Smartphone
20%
Computer
10%
Tablet
Buyers audience
Analytics of buyers: the operating system and the bank.
● Windows - 20%
● iOS - 17%
● Monobank - 22%
● Oschadbank - 8%
The operating system:
● Android - 58%● Windows - 20%
● iOS - 17%
The bank:
● Pryvatbank - 60%● Monobank - 22%
● Oschadbank - 8%
Social media marketing
Proizd.ua is popular brand on social media.
facebook.com/proizd.ua
Number of subscribers:
youtube.com/c/ProizdUa
View count:
facebook.com/proizd.ua
Number of subscribers:
22 300
youtube.com/c/ProizdUa
View count:
3 400 000
Mobile Applications
● Free download from Apple Store, Google Play.
● Lightweight application, high speed.
● You can open and use tickets from the application, without downloading or printing.
● iOS 113 000
● Lightweight application, high speed.
● You can open and use tickets from the application, without downloading or printing.
Installed proizd.ua apps:
● Android 277 000● iOS 113 000
Support service 24/7
24-hour customer support proizd.ua - help by phone and online in emerging issues. Our specialists answer all calls and messages related to the purchase, issuance and use of tickets.
● messages 5 800
Contact audience of 2020 year:
Number of contacts monthly:
● incoming calls 4 000● messages 5 800
Contact audience of 2020 year:
120 000
Email marketing
For effective communication with Clients, we use e-mail newsletters. We regularly inform our users about service updates, promotions and discounts.
Total contact base:
● with phone numbers: 615 000
● with Mob Push: 13 000
Total contact base:
1 200 000
Contact base structure:
● with e-mail addresses: 730 000● with phone numbers: 615 000
● with Mob Push: 13 000
Google trends
The dynamics of search queries proizd.ua shows stable growth every year. The maximum indicators are on the eve of the New Year holidays.
● control the payment and return of the ticket
● get support 24/7: online and by phone
Why is it better to buy from us?
● choose the best seats● control the payment and return of the ticket
● get support 24/7: online and by phone
Contacts