About us
Proizd.ua is a ticket sales service. The service was created for the comfortable purchase of train, bus and plane tickets. You can quickly select the route and pay easily from any device: smartphone, tablet, computer.
It’s easy to buy tickets for proizd.ua!
Services
You can buy tickets on proizd.ua in a few minutes
●Trains: all routes of “Ukrzaliznytsia” trains●Buses: the largest selection of tickets in Ukraine and Europe
●Aircraft: unified search for low-cost airlines and scheduled flights
●Fines: a convenient service for paying fines!
You can buy tickets on proizd.ua in a few minutes
Service functionality
● create an account automatically after paying for the ticket
● 1-click payment, Apple Pay, Google Pay
● add tickets to Apple Wallet
● ticket refund in 3 clicks
● honest reviews of passengers about each train
● train rating based on passenger voting
● viber/sms message with ticket number
● 1-click payment, Apple Pay, Google Pay
● add tickets to Apple Wallet
● ticket refund in 3 clicks
● honest reviews of passengers about each train
● train rating based on passenger voting
● viber/sms message with ticket number
The target audience
● Women 55%, Men 45%
● Age 20-45 years old, core 25-34 years old
● 25 professional specialists on the staff
● 5% ticket sales market
● Age 20-45 years old, core 25-34 years old
We have been working since December 21, 2014. For 8 years, our team has achieved convincing results of customer confidence:
● 7,200,000 tickets sold● 25 professional specialists on the staff
● 5% ticket sales market
Consumer audience
Country of service users, TOP-3
● Ukraine - 94%● UK - 1.3%
● Poland - 1%
City of service users, TOP-3
● Kyiv - 40%● Dnipro - 5%
● Kharkiv - 5%
Consumer analytics
87%
Smartphone
12%
Computer
1%
Tablet
Buyers audience
Analytics of buyers: the operating system and the bank.
● Windows - 20%
● iOS - 17%
● Monobank - 22%
● Oschadbank - 8%
The operating system:
● Android - 58%● Windows - 20%
● iOS - 17%
The bank:
● Pryvatbank - 60%● Monobank - 22%
● Oschadbank - 8%
Social media marketing
Proizd.ua is a popular brand on social media.
facebook.com/proizd.ua
Number of subscribers:
youtube.com/c/ProizdUa
View count:
facebook.com/proizd.ua
Number of subscribers:
594,000
youtube.com/c/ProizdUa
View count:
12,500,000
Mobile Applications
● Free download from Apple Store, Google Play.
● Lightweight application, high speed.
● You can open and use tickets from the application, without downloading or printing.
● iOS 159,000
● Lightweight application, high speed.
● You can open and use tickets from the application, without downloading or printing.
Installed proizd.ua apps:
● Android 157,000● iOS 159,000
Support service 24/7
24-hour customer support proizd.ua - help by phone and online in emerging issues. Our specialists answer all calls and messages related to the purchase, issuance and use of tickets.
In 2022, our Customer Support handled 53,000 incoming calls and 20,000 messages from our customers. We are in touch with you 24/7 to promptly help resolve all issues.
Email marketing
For effective communication with Clients, we use e-mail newsletters. We regularly inform our users about service updates, promotions and discounts.
Total contact base:
● with phone numbers: 1,419,025
● with Mob Push: 13 000
Total contact base:
2,657,087
Contact base structure:
● with e-mail addresses: 1,170,291● with phone numbers: 1,419,025
● with Mob Push: 13 000
Google trends
The dynamics of search queries proizd.ua shows stable growth every year. The maximum indicators are on the eve of the New Year holidays.
● control the payment and return of the ticket
● get support 24/7: online and by phone
Why is it better to buy from us?
● choose the best seats● control the payment and return of the ticket
● get support 24/7: online and by phone